insurance

Driving less is the best way to prevent having a car accident. When you're on the road less, you're just less likely to crash your car (or have someone crash into you.) So your insurance company has a vested interest in making you pay more if you drive a lot.

Jacada is a provider of unified desktop and process optimization solutions for customer service operations. The company's solutions, Jacada WorkSpace and Jacada Fusion, are designed to simplify, automate and optimize a call center's work processes across disparate business systems, eliminating inefficiencies and boosting productivity. I recently got a chance to catch up with the company by chatting with Jacada's CEO Paul O'Callaghan.

RT: So how was business in 2007?

Fewer college students are pursuing computer-related degrees at a time when demand is increasing and thousands of baby boomers are retiring from technical jobs.

The colliding trends have some business leaders worried that they won't find enough workers needed to maintain expected growth.